Aircel Telecom Ltd.
Effective Date: April 16, 2026

Welcome to Aircel Telecom Ltd. (“Aircel,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website, our services, and any SMS/text messaging communications you may receive from us.
By using our website or providing consent to receive SMS messages, you agree to these Terms & Conditions.

1. SMS Consent Communication

The phone numbers collected as part of the SMS consent process are used solely for communication between you and Aircel Telecom Ltd. SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or disclose phone numbers or SMS consent data to any third party for promotional or marketing activities.

2. Types of SMS Communications

If you have consented to receive text messages from Aircel Telecom Ltd., you may receive SMS messages related to the following:
Appointment & General updates
Message content is limited to the context of your relationship with Aircel and will not exceed the scope of your provided consent.

3. Message Frequency

Message frequency may vary depending on the type of communication.
For example, you may receive up to 5 SMS messages per week related to:
Appointments
General inquiries
Aircel does not send excessive or unnecessary messages.

4. Potential Fees for SMS Messaging
Standard message and data rates may apply based on your mobile carrier’s pricing plan.
These charges are determined by your wireless carrier, not Aircel Telecom Ltd., and may vary for domestic or international messages.

5. Opt‑In Method

You may opt in to receive SMS messages from Aircel Telecom Ltd. through the following methods:
By submitting an online form on our website
Consent is explicit and documented, and SMS messages are sent only after opt‑in is obtained.

6. Opt‑Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 778‑725‑2300

8. Standard Messaging Disclosures

By consenting to receive SMS messages from Aircel Telecom Ltd., you acknowledge the following:
Message and data rates may apply
You may opt out at any time by texting “STOP”
For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages
Message frequency may vary depending on the communication type

9. Website Use

Use of the Aircel.ca website is subject to applicable laws. Unauthorized use, misuse of content, or interference with website functionality is prohibited. All content on this website is the property of Aircel Telecom Ltd. unless otherwise stated.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Privacy Policy: https://aircel.ca/privacy-policy 

11. Changes to These Terms

Aircel Telecom Ltd. may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or SMS services constitutes acceptance of updated terms.

12. Contact Information

Aircel Telecom Ltd.
8556 120th Street, Surrey, BC, V3W 3N5
+ 1 778‑725‑2300
info@aircel.ca